Privacy Policy

Last updated: 23 April 2025

1. Introduction

Itson Group Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in accordance with the GDPR and Data Protection Acts.

2. Information We Collect

We collect and process the following information:

• Account information (name, email, password)
• Death notice details (deceased's information, funeral arrangements)
• Payment information (processed securely via Stripe)
• Condolence messages
• Usage data and cookies

3. How We Use Your Information

We use your information to:

• Provide our death notice and condolence services
• Process payments
• Send service-related communications
• Improve our services
• Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract fulfillment
• Legal obligation
• Legitimate interests
• Consent (where specifically requested)

5. Data Sharing

We share your data with:

• Payment processors (Stripe)
• Service providers (hosting, email)
• Law enforcement (when legally required)

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption and secure hosting.

7. Your Rights

Under GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Data portability
• Object to processing

8. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at:

Itson Group Ltd
Office 517, Unit 6
100 Lisburn Road
Belfast, BT9 6AG
Northern Ireland
Email: [email protected]